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DarkwingDuckk
06 November at 23:37
@IkariX it's a good thing IDGAF about your opinion then, lol
It may surprise you to know that other people have different experiences to your own. But I know that concept may be too far out of reach for you.

As for Nexus, I don't know why you ban people that have legitimate points relating to polls you create. None of what I said was out of line, but clearly you prefer sycophants like IkariX on the forum instead of customers who have legitimate criticism of your logistics (which you make us pay for).
Joman187
06 November at 19:34
Nexushub has the best customer service no doubt. I have had other retailers that don't care about restocking on sold out titles but yet nexushub helped get me townfall steelbooks and control resonant steelbooks even though they were sold out. No one cares about delivery fees as long as you get the physical game in good condition like I have, especially steelbooks which can be fragile.
IkariX
06 November at 15:13
@DarkWingDuck

I'm going to call [censored] on your post. I've been buying from Nexus since the AnimeWorx days from about 2008. I have literally never ever had bad customer service from NexusHub. So you are being disingenuous. I don't think you appreciate the great lengths they go to, to get these games for us. But enjoy your other retailers and their[censored] service.
VectorTwoSix
06 November at 13:17
MrOde very good point! I'd pay extra for express overnight shipping.

HaseoVII SAME regarding FF7Rebirth (best believe I preordered Revelation though )

I am such a huge fan of Nexus Hub - no one else in SA imports the niche titles - I used to need to get my stuff from Amazon Japan/US
HaseoVII
06 November at 13:07
My backlog is so big I don't care how late I get my orders lol haven't even played FF7 Rebirth or even Stellar Blade yet, but that's just me.
MrOde
06 November at 12:56
I'd actually go even further and say do standard free shipping for all orders above R1000 but allow an express shipping option/add on for those that want to pay extra. I would gladly pay extra to get whatever I ordered the day after I order it.
DarkPrince
06 November at 12:29
Shipping costs on games? What's that?
VectorTwoSix
06 November at 12:02
I'm not looking to start a bad thread about this, I was really just curious because I misclicked the tab on the left and stumbled upon the poll (I'd never clicked it before).

I am fiercely brand loyal to Nexus Hub and I don't care too much about not getting a game day-1. I know other names like BT and Koodoo ship earlier so you get it on release, but I'd never be "that" excited that I must play day-1, life happens
On the other hand, paying an extra R150 every time you order a commercially available title does add up, and I would not blame the average consumer for trying to save some money.

I know I'd feel less off about it if there was a price match, and free delivery at a certain threshold.
Cathal
06 November at 12:01
I mean if I can save money, why wouldn't I?

Are there circumstances where I would pay that extra without thinking twice about it, yes. In general there's little reason to do so.

That said, touching on Darkwing's point of eBucks, payment options feel like a lot bigger point than the R50 delivery. Lot of places offering rewards, pay later, etc. Those are big pull points for customers.
DarkwingDuck
06 November at 11:44
For niche titles it's okay. Problem is I play mainly bigger titles. Games are expensive enough as is. If I can save 50 bucks, use my ebucks (which some retailers allow) then I'm definitely going with another retailer.

Basically if I have to choose between paying delivery or not I'm going to go for not paying for delivery. On top of that, I find my Nexus orders are usually delayed. I don't think I've ever received a game on release day which is annoying when you're paying extra for delivery especially. And often you have to ask where it is which I don't think the customer should have to do, that's part of customer service.
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Feature

The 20-Year Story of Xbox: The House That Halo Built

by Sam Aberdeen on 14 May, 2021

    4   2

     

Xbox has become a household name in console gaming, standing tall next to the likes of PlayStation and Nintendo. The early years of the Xbox console (and the launch of one heavy-hitting exclusive) solidified the company as a potential gaming giant, and over the years, have gradually established their dominance in the market. But where did it all begin, and how did we get here now? In celebration of the 20 year anniversary of Xbox, let's take a trip down memory lane...

An Early Rivalry



The late 90s of console gaming were primarily dominated by the original PlayStation and Nintendo 64. In the background, renowned software developer Microsoft were aiming to break into the console market as well. Microsoft had great success with the API DirectX, which enabled them to launch successful PC titles like Microsoft Flight Simulator and Age of Empires. However, then Microsoft CEO Bill Gates envisioned a gaming console that could tap into all aspects of home entertainment without necessarily replacing the PC - something that Sony hoped to achieve with the launch of the PlayStation 2. Gates knew well that entering the gaming market would put them in a direct rivalry with the PlayStation 2, but they pushed forward.

Enter the father of the Xbox, Seamus Blackley. Together with a team familiar with DirectX, Blackley began discussions about creating a console that would harness Microsoft's DirectX technology. The console, codenamed "Midway", saw the joint efforts of Blackley's team and the engineering team behind WebTV - the acquisition being a result of some disputes between the teams about the architecture of the console. This hardware would eventually evolve into the DirectX Box, and finally, the Xbox, touted as being more powerful than the PS2. However, Microsoft knew they needed a game to showcase this power...

Bungie Jumping



Around this time, a team named Bungie were developing an RTS for the Apple Macintosh platform. They found some success releasing games on Apple's hardware, but in 2000, Microsoft would roll around and acquire Bungie - leading to this strange sci-fi RTS game being repurposed into a first-person shooter called Covenant. The decision to make it a first-person shooter was not easy, as they had some concerns about the Xbox's controller. However, the controller was designed to emulate the experience of a PC mouse and keyboard (where most first-person shooters thrived on), which convinced Bungie enough to turn Covenant - now Halo - into the FPS game we know today.

To say that Halo: Combat Evolved was instrumental in Xbox's success would be a massive understatement.


Bungie were tasked with creating a game that would be a day-one launch title on the Xbox, and be one of its greatest selling points - so no pressure. Luckily, it worked in their favour. Halo: Combat Evolved, among many other launch titles for the Xbox, released with the console in 2001. To say that Halo: Combat Evolved was instrumental in Xbox's success would be a massive understatement. Many fans still refer to the Xbox brand as "the house that Halo built", and it's not hard to see why. Critics praised Halo: Combat Evolved at the time - the title still stands as one of the highest-rated games of all time on Metacritic. Halo became Microsoft's "killer app", and had basically led them to establish a strong foothold in the gaming world.

Console Evolved



Of course, Microsoft still had to worry about entering a market where Sony's PlayStation 2 was already making waves as it had a two-year head start on the Xbox. While it never quite achieved the PS2's monumental success (no console ever did to this day), Xbox made a very strong first impression in the gaming market. It was sold as being more powerful than the PS2, and had the added benefit of exclusives that would come to define Xbox as a brand.

Xbox managed to sneak its way into living rooms and achieve solid overall sales of 24 million units worldwide...


In its short life cycle, the Xbox saw the release of Halo 2, which was at the time the highest-selling single piece of entertainment in history. Lionhead Studios' Fable also managed to cause a stir, but thankfully, for mostly the right reasons (mostly). The hugely successful Forza Motorsport released around this time, along with Ninja Gaiden - yes, that was an Xbox exclusive for a time. Thanks to a diverse line-up of titles, Xbox managed to sneak its way into living rooms and achieve solid overall sales of 24 million units worldwide - but still only one-fifth of the PS2's lifetime sales. That was just the beginning for Microsoft.

360 Strikes Back



Getting a clever jump start on the next console generation, Microsoft released the follow-up to the Xbox, the Xbox 360, in late 2005 - a full year ahead of the PS3. This helped them kick off the new era by prioritizing the Xbox 360 as the first taste of the future - it worked. The Xbox 360 was almost universally sold out at launch, helped by a stellar first year line-up of games, many of which included Call of Duty 2, Saint's Row, The Elder Scrolls IV: Oblivion, and Dead or Alive 4. Microsoft also heavily leaned into producing high-quality AAA exclusives for the 360, establishing well-known franchises like Gears of War, Forza, Fable and Halo that would come to define their gaming division.

For a large majority of this generation, PS3 was playing catch-up to the 360's massive sales.


Naturally, Xbox 360 had the added benefit of having a system-seller like Halo 3 under their belt, which would release in 2007 to equally as impressive success as Halo 2. Gears of War also became a heavy-hitting household name during this period, spawning four games in the franchise over the console's lifespan. For a large majority of this generation, PS3 was playing catch-up to the 360's massive sales. Even though Sony's console barely inched out the 360's overall sales by the end of the generation, it still cemented Microsoft as a juggernaut competitor in the gaming market. Things were only looking up for them...

One Miscalculation



Then the Fire Nation attacked. Well, figuratively, as 2013 saw the launch of the Xbox One, ushering in Xbox's third generation in the console market. Unfortunately, the reveal of the Xbox One was met with... unkind responses from the gaming community. Initially, the console boasted a number of strange features, some of which included always having the console online, locking out support for physical game trading, and a focus on television that didn't exactly speak to gamers, their core market. PlayStation used this as an opportunity to take jabs at the Xbox One - a move that would drastically tilt the generation in favour of the PS4.

The Xbox One struggled to find its footing again for several years...


The Xbox One, while still delivering a number of exclusives, failed to really recapture the quality of the 360's golden days. Each new exclusive was met with frequently mixed receptions from fans and critics, while the PS4 historically pulled ahead with its own acclaimed exclusives. The Xbox One struggled to find its footing again for several years, even failing to dent their core audience with the middling reception of Halo 5: Guardians, their biggest IP. It was clear that Xbox desperately needed a change in direction, and luckily, that would come with the rise of one Phil Spencer.

Advent of Game Pass



Spencer started working at Microsoft in 1988, but would shift his attention to the Xbox gaming division in 2008. Eventually, Spencer would be promoted to the Senior Leadership Team on Xbox, becoming the brand's Executive Vice President of Gaming. Spencer made several calls in his new position that would more or less start bringing the Xbox back on track - with the most crucial call of all being the introduction of Xbox Game Pass.

Xbox Game Pass was a subscription service that, for a monthly fee, gave Xbox users access to a number of first and third-party games. Some could argue that Xbox were simply ahead of their time, setting their vision on a Netflix-styled platform that bundled an extraordinary amount of games in one quite affordable service. Over the years, Game Pass had grown to accommodate many, many more titles, and even leaped over to PC, broadening the Xbox brand's popularity across new platforms. This was a very big move for Xbox in winning back consumer trust, and until today, still continues to be great value for money. Spencer's decisions would lead Xbox to make a few more waves in the gaming industry, each crashing on shores with greater force than the last.

X Marks The Spot



The Xbox One would see upgraded models in the Xbox One S and Xbox One X, but without a compelling reason to really invest in their consoles, Spencer moved to bolstering Xbox's gaming division. On the eve of the next generation, he'd begin a journey of acquisitions that would further strengthen Xbox's first-party studios - some of these studios including Playground Games, Ninja Theory, Compulsion Games, and most impressively, Obsidian Entertainment, who were one of the leading Western RPG developers in the industry.

Xbox would unveil the Xbox Series S and Xbox Series X, making a push for the next generation with a rejuvenated focus on gaming. Their biggest chess move was yet to come, though, as they announced in 2020 that they would be acquiring ZeniMax and Bethesda for $7.5 billion - along with every developer under Bethesda's umbrella. This put them in possession of IPs like The Elder Scrolls, Fallout, DOOM, Dishonored, The Evil Within, and more.

As of writing, the Xbox Series X/S has announced several new games currently in development from their fresh first-party studios. Among these include Senua's Saga: Hellblade II, Halo Infinite, the next Forza Motorsport, the Fable reboot, Obsidian's Avowed, and more. In the span of 20 years, Xbox has managed to meet its competitors eye-to-eye, learn important lessons, and revive their brand in hopefully promising ways down the line.

Do you have fond memories on Xbox? Let us know in the comments below!


Sam Aberdeen

Writer. Enthusiast of all things geek. Legend has it he completed Final Fantasy VII without a memory card.

Follow Sam on See more articles by Sam

There are 2 comments

Lurch
Nice. Was a diehard PS One and PS2 fan before the competitive pricing of the "arcade" model Xbox 360 got me into their ecosystem and also made me realise I secretly hated the Dualshock controller all along!

"One Miscalculation" is a great heading as it really put them on the back foot for an entire generation. All the ideas they were pushing have now become commonplace, but it was a bad idea for such a sudden change after the success of the Xbox 360. Then came the delayed exclusives, often in a buggy state, and multiplat games looking worse than their competition.

Glad they're investing in more IP and exclusives again, though I'm guessing it'll be 2022 before we see any consistent output.
KnightFall500
I was a PS3 fanboy back in the day, never will I get an Xbox360 I said. Then I got one & wow what a nice console, the controller as well. Played the main exclusives, sold it & moved on.
Fast forward to today, & I rebought one. So happy I did, missed out on a bunch of exclusives. Some I didn't even know about. Really impressed with some of the earlier games, how well they have held up.
Won't be getting an XboxOne, there just aren't enough exclusives to warrant a full console purchase. Unlike the Xbox360. Its just really more Gears & Halo sequels.
I do like the new monolith looking Xbox., over the huge white PS5.
Just got to wait & see if it gets any good exclusives this time. & with Bethesda, there will hopefully be some good ones coming in the near future.

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