I have been hearing a lot of stories about etoll billing errors and was wondering how this is going for everyone else. So share your etoll experience here

I am not an eTag holder and I don't use the highway much at all. It seems there is a lot of reports of inflated billing and incorrect billing, so out of fear I went on to the Sanral site (which is a complete nightmare to get into) it check on my car. I owe +- R120 which isn't a lot and all the entries are mine, but on a closer look the cost per gantry way off what they should be. For the Owl gantry at 17:00 I am being charged R 18.63. Another lady in our office that has an eTag looked at her invoice and for the same gantry at peak time as well (7:00) she is being charged R3.21. On her invoice it also says the undiscounted amount (without an eTag) is R6. How am I paying more then 3 times the “normal” amount??? Their site calculator also says I should pay +-R6/7, so what gives???

I will check what the board says when I drive past today to see what the rate is meant to be and then might take it up with them. I still am not sure if I will pay them as I think the whole eTag fiasco is completely exploitive and criminal.

Yea so anyone else want to share their eToll story? Good, bad or don’t care?

just don't pay. At all.

I drove through 10 gantries in December.
Haven't got an invoice, an sms, haven't been summoned yet.. nothing.

Wouldn't paid regardless!

I don't drive so it doesn't yet bother me.

A friend of mine got a sms that said he must pay R160, the next week he got another sms that said he must pay over R600. He doesn't have a e-tag and only drives through two gates each day (one to work and one back). So they are just sending out random notices. This whole thing is a huge scam and they are just trying to take all the money they can.
They can't send you a invoice and they can't determine where you have and haven't driven on the road. This whole thing is a failure and proof of corruption in the country.
I drive it each day and I haven't received anything yet. Even if I do, I won't pay, since I already pay for the road with the tax money being deducted from my salary. They can just go and screw themselves.

Our office bukkie goes through maybe 20 - 30 gantries a day and we dont have a tag for it. Supposedly we owe R1300 but the costs and times dont match up at all.

I have taken my car through a couple of times havent checked what I owe on it.

Eitherway I wont be paying, they will have to arrest me first.

Fortunately I don't have to use the highway much, though I have had to maybe, twice since the system went online, passing maybe 4 gantries all in all.

No sms yet, and honestly I'll just ignore it if it comes through. The system is a complete blunder both functionally and economically, and I for one wouldn't be surprised if it was phased out over the next year or so.

Unfortunately I suspect they'll just find another way to shaft motorists. Ultimately there's still debt that needs to be paid.

My mom bought an E-tag and when checking on the site to see what she owed she discovered that there's another car with the exact same number plate.
We already knew about the other car thanks to a speeding fine.

Of course there's nothing they can do until it gets sorted out by the relevant licensing department. Right, totally believable.

Personally I don't use the highway and if I did I wouldn't pay.

SurrealTiggi said ...

Ultimately there's still debt that needs to be paid.

Easy, use the money from the mansion Zuma is building. Problem solved.

There is a very informative article from Justice Project South Africa and after reading it I see I should not have registered at all on their site as it seems that I might have agreed to their terms even there though there was no agreement stated when I registered

"You must however be aware of the fact that the second that you do register with SANRAL, you agree to their terms and conditions – amongst which are your agreement to pay. Once you have done this, you MUST adhere to the terms and conditions, since you have agreed to them in writing. Similarly, if you refuse and fail to pay, this is indeed regarded as an offence."

http://mybroadband.co.za/news/government/94372-etoll-facts.html

I feel very angry at myself as it seems I might have indicated to them that I know there are outstanding amounts owed by me

Still won't pay and will see what happens. I have not gotten any smses/snail mails/emails yet

Don't have a tag and haven't used the highways at all since this was implemented. I don't plan to either unless I absolutely have no choice.

Registered and got a tag about a year ago and only got billed from december when i went through the tolls. And yes Sandman probaly doesnt like me now but I did not know it was not legislation, if I had known that registering was not against the law I wouldnt have got a tag. I belive that u have to follow laws of your country even if you dont agree with it (kinda like Iron Man in Civil War) coz eventually through the correct course of action those laws will become abolished.

I do not see SANRAL continuing with this system, the quantity and cost is too much and high and by following the correct channels I am confident this will get aboloshed.

In any matter, i hardly use highways and when I have i was correctly billed and still have some credit remaining.

@Corrosive: Ouch, sorry to hear that.

You couldn't pay me to register on that site. It pretty much screams of baiting motorists.
They might not get you tagged, but your curiosity will be enough to give them your information.

I have to pass through 6 gantry's everyday. No way I am registering and paying this unfair new tax. Maybe if the fuel prices were not as high I would have been more accepting of this.

Been using the FREEway for two week now and no word yet.

Haven't used the highway since this was implemented. I'll only pay if they force me to.

On another note, i read on News24 the other day of 2 very different kinds of weird. I think a syndicate might be involved. There was a guy in Durban who received a sms that said he had to pay for e-toll but the guy claims he hasn't been in Gauteng for 2 years. Also another case where a girl received a sms as well to pay. Problem is not only doesn't she own a vehicle she is only 17 with only a learners license.

Being using the roads since Decemebr, but not too much, but haven't received one invoice or SMS. Waiting for that before I pay.

New E-toll website security flaw uncovered
...lol

Btw I still have not had any notices (sms, email, phone, snail mail) to say I owe them money

Yep still nothing from SANRAL saying I owe them cash. Even when my folks registered me on their account, they didn't pick up that I had used the roads through December. Seems I got away with it

I got a bill, I'm not paying anything.
I already paid for the road with the tax that gets deducted from my salary and also from the fuel levies. I entered no agreement with SANRAL for the E-toll system, so they can shove it up where the sun don't shine.

Just wanted to check in with everyone on their eToll sitution.

I still have not received any notifications from them. No email, sms, call or snailmail.