@IkariX it's a good thing IDGAF about your opinion then, lol
It may surprise you to know that other people have different experiences to your own. But I know that concept may be too far out of reach for you.
As for Nexus, I don't know why you ban people that have legitimate points relating to polls you create. None of what I said was out of line, but clearly you prefer sycophants like IkariX on the forum instead of customers who have legitimate criticism of your logistics (which you make us pay for).
Nexushub has the best customer service no doubt. I have had other retailers that don't care about restocking on sold out titles but yet nexushub helped get me townfall steelbooks and control resonant steelbooks even though they were sold out. No one cares about delivery fees as long as you get the physical game in good condition like I have, especially steelbooks which can be fragile.
I'm going to call [censored] on your post. I've been buying from Nexus since the AnimeWorx days from about 2008. I have literally never ever had bad customer service from NexusHub. So you are being disingenuous. I don't think you appreciate the great lengths they go to, to get these games for us. But enjoy your other retailers and their[censored] service.
I'd actually go even further and say do standard free shipping for all orders above R1000 but allow an express shipping option/add on for those that want to pay extra. I would gladly pay extra to get whatever I ordered the day after I order it.
I'm not looking to start a bad thread about this, I was really just curious because I misclicked the tab on the left and stumbled upon the poll (I'd never clicked it before).
I am fiercely brand loyal to Nexus Hub and I don't care too much about not getting a game day-1. I know other names like BT and Koodoo ship earlier so you get it on release, but I'd never be "that" excited that I must play day-1, life happens
On the other hand, paying an extra R150 every time you order a commercially available title does add up, and I would not blame the average consumer for trying to save some money.
I know I'd feel less off about it if there was a price match, and free delivery at a certain threshold.
Are there circumstances where I would pay that extra without thinking twice about it, yes. In general there's little reason to do so.
That said, touching on Darkwing's point of eBucks, payment options feel like a lot bigger point than the R50 delivery. Lot of places offering rewards, pay later, etc. Those are big pull points for customers.
For niche titles it's okay. Problem is I play mainly bigger titles. Games are expensive enough as is. If I can save 50 bucks, use my ebucks (which some retailers allow) then I'm definitely going with another retailer.
Basically if I have to choose between paying delivery or not I'm going to go for not paying for delivery. On top of that, I find my Nexus orders are usually delayed. I don't think I've ever received a game on release day which is annoying when you're paying extra for delivery especially. And often you have to ask where it is which I don't think the customer should have to do, that's part of customer service.
"With his far reaching rich hand Sauron might have done great evil in the North. Yet all that has been averted because a handful of heroes stood in his path.” – Gandalf the White
The Lord of the Rings: War in the North is a co-op Action RPG that immerses you and your friends in a brutal new chapter in the War of the Ring. Snowblind Studios is in the unique position of drawing inspiration from both the literary and film rights to world of Middle-earth, allowing players to bloody their axes on a wide range of deadly enemies and traverse both established and never-before-seen locations. The result is a journey that is both epic and intimate, familiar yet unexpected.
ACTION MEETS RPG
Intense, visceral, and satisfying combat. Rich, layered, and impactful character progression. In War in the North, you get both. Find and equip the best loot, upgrade your hero using a wide range of skills and items, and feel the intense satisfaction of rushing into real-time battles with friends by your side. Fight through the brutal realities of the war on all fronts that were brought to life in the lore. Immerse yourself and make your own mark on Middle-earth.
CO-OP AT ITS CORE
Build your own fellowship of three heroes to confront the growing army in the North. The survival of your group and all of Middle-earth depends upon your uniquely skilled heroes working together. You must fight together or you will die alone, and these high stakes make the experience of playing together both socially engaging and incredibly satisfying. The first time you rescue a friend who has been grabbed by a troll and is desperately yelling for help, you will understand what we mean.
AN UNTOLD STORY
While much attention and focus has been placed on the journey of the One Ring, the assault on Middle-earth hits all corners of the map. War in the North turns our attention towards an integral part of the storyline that is grounded in details within the books and various appendices. This is not someone else’s fight. This is your own effort to forage a way through the dark, dangerous, and unknown landscape, defending all that is yours. This is your war.
DEVELOPER:Snowblind Studios (The guys behind the incredible Baldur's gate I and the Champions of Norrath series)